Frequently Asked Questions

Planning a tropical vacation can bring up a lot of questions, and we’re here to help! Explore our list of frequently asked questions for more answers, or feel free to contact us directly.

In the case that you need to cancel your reservation, the credit from your deposit can be used towards a new reservation valid 6 months from the original check in date. This cancellation policy is only valid for direct bookings. When booking through a third party, the cancellation policy of that third party applies to your booking.

It is recommended that you buy travel insurance in case you have to cancel due to COVID, travel restrictions or airline interruption to Roatan.

Traditionally rainy season is considered September to late January. However, both the sun may shine and the rain may fall at any given point, you just never know!

English is the official language of the island while Spanish is the national language of Honduras. You will find that most locals are completely bilingual.

Yes! Here on Roatan the USD and Honduran Lempira are widely accepted. While upscale restaurants and hotels accept major credit cards, you will be using cash for the majority of your purchases. Tours, taxis, street food, bars, etc. are cash only. It is best to bring small bills that do not have tears.

Some useful items to pack are reusable water bottle (to help with plastic consumption), rain jacket, bug spray, snorkeling gear, and US dollars.

Roatan is a lush, tropical island in the middle of the Carribbean Sea. There are sandflies and mosquitos so best to come prepared with strong repellant.

You have options. You can rent a car at an affordable rate, utilize the taxis that have standard rates and run the main road, or hire a private driver for the day to explore the entire island. A snorkeling tour and island tour on our boat, the Jesse James, is also a must.

Yes! We advise our guests to bring small unripped USD’s as the majority of the island operates off cash.

Boat charters should be organized in advance (specifically fishing) to make sure that you are confirmed with the best fisherman. All other activities can be planned upon arrival.